Responsible Gaming
Our Commitment to Safe Gambling
At Clarendon Hill, we are committed to promoting responsible gambling practices. Gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. If you choose to gamble, please do so within your means and be aware of the risks involved.
Age Verification
All gambling operators in the UK must ensure players are 18 years of age or older. If you are under 18, gambling is illegal and we strongly urge you not to participate. If you suspect someone underage is gambling, please contact the relevant operator immediately.
Remember: You must be at least 18 years old to gamble in the United Kingdom.
Warning Signs of Problem Gambling
Problem gambling can develop without you realizing it. If you recognize any of the following warning signs in yourself or others, it's important to seek help:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Keeping gambling secret from family or friends
- Loss of Control: Unable to stop or reduce gambling despite wanting to
- Neglecting Responsibilities: Gambling is affecting work, school, or personal relationships
- Increasing Stakes: Needing to bet more money to get the same excitement
- Borrowing to Gamble: Taking loans or using credit to fund gambling
- Mood Changes: Irritability or anxiety when not gambling or when losing
- Using Gambling to Escape: Gambling to cope with stress, anxiety, or depression
- Failed Attempts to Quit: Multiple unsuccessful tries to reduce or stop gambling
If you recognize these signs, please reach out for support immediately.
Self-Help Tools
Most reputable UK betting operators offer tools to help you maintain control of your gambling. These include:
- Deposit Limits: Set a maximum amount you can deposit in a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Restrict the total amount you can lose within a set period
- Betting Limits: Cap the maximum stake size on individual bets
- Reality Checks: Receive regular notifications during gambling sessions to remind you of time spent and money wagered
- Self-Exclusion: Temporarily or permanently close your account to prevent access to betting sites
- Time-Out Periods: Take a mandatory break from gambling for a set duration
We encourage you to use these tools proactively. If your chosen operator doesn't offer these features, consider switching to one that does.
Support Organizations in the UK
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
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GamCare
A leading source of information, advice, and support for problem gambling in Great Britain.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free, confidential, 24/7) -
GamStop
The National Self-Exclusion Scheme for problem gamblers in Great Britain. Register to be excluded from all licensed online gambling operators simultaneously.
Website: www.gamstop.co.uk -
Gamblers Anonymous
A fellowship of men and women who share their experience, strength, and hope with each other to solve their common problem and help others recover from gambling.
Website: www.gamblersanonymous.org.uk -
National Problem Gambling Clinic
NHS-funded specialist treatment service for problem gambling in London.
Website: www.cnwl.nhs.uk/our-services/problem-gambling-clinic
International Support Resources
If you are accessing this site from outside the UK, the following organizations offer support:
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Australia: Gambling Help Online
www.gamblinghelponline.org.au -
Canada: Responsible Gambling Council
www.responsiblegambling.org -
United States: National Council on Problem Gambling
www.ncpgambling.org -
Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
Take Action Today
If you think you have a gambling problem, please seek help. There is no shame in asking for support.
Problem gambling is a recognized issue that affects many people. The good news is that help is available, and recovery is possible. The sooner you reach out, the sooner you can regain control.
Contact a support organization today:
Call GamCare on 0808 8020 133 or visit www.gamcare.org.uk
For Friends and Family
If someone you care about is showing signs of problem gambling, you can help by:
- Having an open, non-judgmental conversation about your concerns
- Encouraging them to seek professional support
- Directing them to organizations like GamCare
- Offering emotional support throughout their recovery journey
Remember: Problem gambling is an addiction, not a moral failing. With proper support, recovery is achievable.